Delivery:

The transport of your parcel:

The parcels are dispatched 24 / 48 h after receiving your payment. The standard shipping method is the Colissimo delivered against signature. The mode of shipment to destination European is the international colissimo with tracking option and delivered against signature.

Whatever the mode of delivery chosen, we will provide you as soon as possible a link that will allow you to track your parcel online.

Shipping costs include packing, handling and postage. It is recommended that you combine your purchases in a single command.

Delivery charges:

-Costs of delivery France Metropolitan: €7.40

-Costs of delivery EU: €12

-Costs of delivery overseas: €10

We cannot group two separate orders.

Your parcel is shipped at your own risk, a particular care is given to the packages containing fragile products…

The packages are oversized and protected.

 

Return:

If you are not satisfied with your order and want a refund or an Exchange (within 15 days of the command), you can return your parcel to the address that have previously communicated you by email.

Case No. 1: You paid the shipping costs:

Shipping charges go are responsible but we will return your new order (valid for addresses in France metropolitan and for people not using good (s) reduction) for free

If you used a coupon in your command, then port back and reshipment expenses are your responsibility only.

Case No. 3:

If you are not satisfied and want to be reimbursed, you just have to return your order at your expense.

Exceptional case: If an error occurred during the preparation of your order in our services, postage and return for Exchange will be of course at our expense.

For all information, please contact us by email: contact@ted-berslay.com