Terms of use

Presentation of the website ted-berslay.com and its activity

The merchant website Ted-berslay.com is an e-commerce site open to all Internet users. It is published by the company SAS L’ourson Blanc, the registered office is at 59 bis rue des poutrains 59200 Tourcoing (France).

SAS L’ourson Blanc, representative of the brand Ted Berslay

registered with the trade and companies register of Lille métropole under the number: 827 466 855

Tel: +33 6 28 03 09 32

I – The customer

The client declares to be a natural person, at least 18 years of age and have legal capacity or parental authorization to make an order and payment on Ted-berslay.com. When registering the customer’s personal data in the “my account” section, the customer must ensure the accuracy and completeness of the mandatory data it provides. In case of error in the recipient’s address information, we can not be held responsible for the inability to deliver the product. We reserve the right to cancel any order when the customer’s IP address is domiciled in a different country than the billing and / or delivery address.

II – The products

The products offered for sale are those described on the Ted-berslay.com website. It is possible that non-substantial errors may appear on the site, which the client acknowledges and accepts. In any case, in case of non-conformity of the delivered product with respect to its description on the site, the customer can either exercise his right of withdrawal or implement the guarantee of conformity that we offer and we will proceed, where applicable, either to the exchange or to the reimbursement of the price (wholly or in part) that may be invoiced.

III – Terms of the order

You declare that you are at least 18 years of age and have legal capacity or parental authorization to place an order on the site. The debit of the customer’s account is made at the time of shipment. The shipment of the products ordered is nonetheless conditional on the receipt of the sums due under this order. In case of impossibility of collecting the due amounts, in particular due to incorrect, invalid, false information, the products will not be sent and the order completely canceled. The customer will be informed by e-mail and invited to renew his order.

IV – Prices and Methods of payment

The prices displayed on Ted-berslay.com are indicated in euros, all French taxes included (French VAT and other applicable taxes). We reserve the right to modify our prices at any time but the products will be invoiced on the basis of the tariffs in force at the time of registration of the order, subject to availability. The customer can pay his order online by credit card, check or Paypal. The cashing of the check is practiced on receipt of it to the address indicated during the selection of the payment:

V – Shipping

The delivery is made to the delivery address indicated by the customer, it being specified that this must be the address of residence of the customer or any other natural person of his choice domiciled in metropolitan France. The indicated times are indicative times, corresponding to the average processing and delivery times. We can not be held responsible for the consequences due to a delay in forwarding that is not due to it or to a loss of the parcel by the carrier (La Poste, DHL …) The customer will then have to make the same claims of the carrier. In case of damaged packages (already open, missing products …), the customer undertakes to notify us, as well as to the carrier, by any means, any reserves within 3 days after receipt of the product.

VI – Right of withdrawal

The individual customer has a right of withdrawal, which he can exercise without cause, within fourteen (14) clear days from the delivery of the order which will be exercised by the return to his expenses of the new products (in their original packaging, unworn, unwashed) accompanied by the order number to the address provided by e-mail.

We will reimburse the customer for any sums already paid, less possible shipping costs, under the conditions set forth in the following article VII.

VII – Applicable law

Any order entails the customer’s full compliance with the general conditions of sale. These general conditions of sale are governed by French law. In case of dispute, only the French courts will be competent. In case of difficulty or complaint during an order, the customer can contact the customer service to find an amicable solution.

VIII – Intellectual Property

All elements of the Ted-berslay.com website, visual or the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of the company. The user who has a personal website and who wishes to place a simple link directly to the Home Page of the Ted-berslay.com site for personal use on his site must obligatorily request our permission. This can not be an implicit affiliation agreement.